In short
- A 10-point checklist for picking a vendor: a portfolio with live bots, experience in your niche, a defined process, stack and integrations, support terms.
- Then: real client references, a transparent quote, a contract that covers code ownership, communication quality and scalability.
- Red flags: an offer to start coding without analysis, a turnkey price with no breakdown, work without a contract.
- Darobots has worked since 2022 and delivered 20+ projects, from barbershops and vape shops to hotlines and medical centers.
Experience, Process, and Reputation: Points 1-6
A Portfolio with Real Case Studies
Ask to see not just screenshots, but live bots or a detailed breakdown: the task, the solution, the results. No case studies is a red flag.Experience in Your Niche
A bot for an online store and a bot for a medical center are different tasks. Ask whether they have experience specifically in your type of business.A Clear Workflow
A reliable company lays out the stages: briefing, planning, development, testing, delivery. If a vendor jumps straight to "let's start coding" without any analysis, that's a risk.Tech Stack and Integration Capabilities
Ask whether they can integrate with your CRM, payment system, or inventory. A limited stack means limited room to scale.Support Terms After Launch
A bot needs maintenance. Ask what's included in support, what the response time is, and whether there's an SLA. No support after launch is a frequent source of problems.Reviews from Real Clients
Search the company name, look for reviews in Telegram communities, and ask for references from past clients.
Guarantees, Transparency, and Scalability: Points 7-10
Transparent Pricing
A clear quote that spells out exactly what you're paying for. Vague phrasing like "turnkey bot - $500" with no breakdown is a risk of hidden costs.A Contract and Legal Terms
For a business, protection matters: who owns the code, what happens if deadlines slip, what guarantees exist. Working without a contract is at your own risk.Communication and Engagement
During the first call, pay attention: does the vendor ask questions and clarify the task, or just say they'll "handle everything"? The former is a sign of an experienced team.Scalability of the Solution
A bot that can't be expanded a year later is a bad investment. Ask: how easy is it to add new features? How will the bot handle audience growth?
Darobots Against This Checklist
Darobots has been working since 2022 and has delivered 20+ projects across different niches: from barbershops and vape shops to hotlines and medical centers. We provide detailed case studies, work under contract, offer support after launch, and build solutions with scalability in mind.
